Debtor Email Notification Overview
Rev. 02/08/2024
What is Debtor Email Notification?
A FREE service allowing debtors to receive court notices and orders (documents) from the bankruptcy court by email rather than U.S. mail.
How does it work?
- Debtor signs and files a Request for Email Notification of Debtor (Local Form MSSB-9036).
- The court registers the debtor for an account, the debtor receives a confirmation email, and the debtor activates the account by clicking a link in the confirmation email.
- Once an account is activated, all future court documents are emailed to the debtor as a PDF attachment.
- A separate email is sent for each court document.
- There is no cost to view, print or save the PDF attachment.
- The BNC sends PDF attachments exceeding 8 MB via U.S. Mail to the debtor's mailing address.
What are Court Notices and Orders?
Court orders and notices are documents filed by the court including:
- Notice of Meeting of Creditors
- Deficiency Notices
- Hearing Notices
- Notice of Requirement to Complete Course in Financial Management
- Notice of Dismissal
- Order Confirming Chapter 13 Plan
- Order Discharging Debtor
- Order Closing the Case
Who Can Serve the Debtor via Email?
Only the court can serve documents to the debtor via email. All other parties, including creditors and trustees, must continue to serve documents upon the debtor according to court rules, i.e. by U.S. mail, overnight mail, or personal delivery.
Length of Enrollment:
Once the debtor activates their account, the account remains active until:
- Email transmission fails (email bounces back)
- The debtor files a deactivation request with the court. (See Local Form MSSB-9036)
- The debtor's name or mailing address associated with their bankruptcy case does not match the name or address associated with the DeBN account.
How Does a Debtor Sign Up?
- Complete and sign Local Form MSSB-9036.
- File the completed form with the Clerk's Office
- Over the counter (via mail or in person). The form must have the original signature of the debtor; or
- Electronically by the debtor's attorney using the docket event [Bankruptcy > Other > Debtor Request Re: Email Notification]
Note: In a joint case, each debtor must file a separate request, even when the debtors have the same email address.
Keep the Court Informed:
The debtor must file Local Form MSSB-9036 if one of the following occurs:
- Email address changes
- Debtor files a new bankruptcy case
- Debtor wishes to terminate DeBN account
Requirements for Email Notification for Debtors:
- Reliable Internet Access
- Email Account
- The court may deny a request when an email seems inappropriate or offensive.
- The BNC uses the below email addresses to send correspondence and court documents to the debtor:
- bndedi@noticingcenter.com
- startn@noticingcenter.com
- bncrtn@noticingcenter.com
- Do not reply to emails from the above addresses as the accounts are not monitored for responses. Responses to court documents must be filed as a proper pleading with the Court.
- Address all questions regarding email notification to the Clerk's Office. (Jackson 601-608-4600 Gulfport 228-563-1790)
- To ensure court notices are not reported as SPAM or Junk Mail the debtor should add the above email addresses to their contacts/safe-sender list.
- Adobe Reader - Latest version of Adobe Acrobat Reader software.
- Register - The debtor must complete and file a Request for Email Notification of Debtor (Local Form MSSB-9036) with the Clerk's Office.